My wife brought my son in very lethargic with a temp of nearly 104!! They were extremely rude to my wife and made fun of her and said she was weird for bringing him in because he hadn’t been sick long enough!! My wife explained she’d heard the flu is bad in Arizona and that She was concerned due to the high temp and didn’t want to take any chances. They then asked my wife if she’d given our son any medicine to lower his temp. She told them no because last time she brought our son in the same hospital scolded her for it and said medicating in advance hinders their evaluation. They then accused my wife of not giving him meds to bring down his fever because she thought they wouldn’t believe her!! Unreal!! My wife said as soon as they found out our health insurance hasn’t kicked in yet they were practically pushing her out the door! They even told her she should’ve waited until he was sicker to bring him in. How much sicker exactly?? Maybe wait until his temp is 105!!! Dr. Eisenhart was examine an older gentleman right across from my wife and son. My wife overheard he came in because he had a dizzy spell and they immediately ordered tests to check him for the flu!! They also mentioned coding it under something different so his MEDICARE would cover it!!! Wow! But won’t check an uninsured 3 year old with a 104 temp! But what else do you expect from a doctor who had to ask Siri what 17 times 4 is??!!! True story. Please please please do not bring yourself or anybody else you care about to this hospital to be seen! They are rude, incredibly incompetent and negligent!! We’ll drive an extra 30 miles and wait an extra 5 hours to get treated like human beings from this point forward! Never again!!!!

Sucks the life's blood out of anyone! Money is the only thing they care about . Keep billing me over and over again because they can't figure out how to bill Medicare! Sent me to collections twice for things that insurance covers
Not good enough patient care to bill for in the first place. I advise to go anywhere else you possibly can!

The lab department at the hospital is amazing. I work in Wickenburg but live closer to Surprise and twice now my doctor has ordered blood draws however by the time I get off work and drive to surprise all the lab places are closed. So, I went into the lab at the hospital and they helped me right away! I am so glad they were able to get my blood draws done for me.

Lol where do you begin , I worked there for along time and patient care comes second if that at all . Its a not a place for your sick grandmothers unless you want her to be carried to the car yourself , and then she dies 5 mins after taking her home . With no pain meds no real doctor just a 5 min doc who can sign off on a patients death because he's more concerned about his record moving forward than knowing what to do with symptoms he probably never seen . If your looking for a doctor Cox you won't find em here . Instead invested in young low cost doctors . Just my opinion . But when that kid doctor wouldn't sign off on my grandmothers death and instead they put it on someone's record that wouldn't be affected to have that on the record . now this may be considered something you do in private . But the only way to increase quality care is to ignore the clout of some and to pressure improvement with legit concerns and to not stop until answers are satisfactory fulfilled. Just take a look at the lie about the Gym . That gym made money but they upset all the elders who supported it and now I really wonder how many went to the new one . I like the new one though fyi but not at the expense of the elders who loved that facilities in case of emergency . People who used it to survive to continue quality of life . I was born there , I've been treated there if that's what you call it and fired or forced to resign due to my balls to speak up . next step is to publicly file a complaint to the board of health . So happy I could cater all those private fundraiser.

Great ER experience! Surgery center was awesome as well.