Wilmington Va Medical Center
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feedback about Wilmington Va Medical Center
I came to the emergency room last night and was checked in almost immediately, wow sounds great, however I sat in the exam room for close to 2.5 hours without even an acknowledgement of any kind. I was in a lot of pain and when my wife asked the nurse when I would be seen the response was “well this is an emergency room” ???? The only other response was “we only have one doctor” I decided to leave since no one seems to know when the doctor would see me. The attitudes were not nice and they were not busy to boot.
This place was awful. My husband was promised help and they completely screwed him over. He sat there for hours in pain and they refused to help him in any way. What they finally offered was a cab ride home. The doctor was a jerk and it was too late when then realized they screwed up on their end.
Drove 40 minutes to get aleve and pushed out the ER, no test done and my bp was high 170's over 100+. Guess the possibility of a stroke on the way home is ok. Worst VA I've been to in a while.
This is the worst VA hospital I’ve ever been to. I had a substance abuse problem at the time, and they treated me like I was a big piece of s-it. I heard them out there talking about me like taking bets if I’d make it or not. It was so bad I ended up leaving. Months later I had the veterans response team from the County Police Department take me into the ER due to a very bad infection in my arm. Well they needed to have a arm handcuffed to the bed and the only place was behind me on my right side. Well they know I’ve had surgery on my right shoulder and this nurse who was the rudest most ignorant woman I’ve ever met was pulling, tugging, and fighting to get it back behind my head to be handcuffed. I was in so much pain and screaming because of this and it was so bad the other nurses wanted no parts of it so they walked out. The infection was so bad they wanted to keep me and put me on IV antibiotics but the cop told the dr, “I just brought him here because i had to and just need to get this paperwork signed and we will be out of here. He could get meds at the prison so the Dr changed everything and i was gone out of there within 30 mins. Thank god I bailed out because I ended up going to Christiana where they kept me for 9 days giving me IV antibiotics. Worst experience ever and that nurse should be fired. The other nurses told me i needed to get ahold of the patient advocate.
Lastly that veterans response team is a complete joke. The officer in charge of it was in the marines and he’s the one that told the DR he just needed the paperwork signed so we could leave because his shift was almost up. He doesn’t care about veterans and would rather take them into jail than to the VA to get the help they deserve. He’s such a joke and the worst one to have that position. That nurse and him must be related or something.
Generally speaking I would grade them as A plus. Less than perfect But still Exceptional. Best care anywhere.