Winthrop-University Hospital
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259 FIRST STREET, MINEOLA, NY 11501 USA

Address

259 FIRST STREET, MINEOLA, NY 11501 USA

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Phone

(516) 663-0333

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Consumer feedback about Winthrop-University Hospital

NYU Winthrop Hospital
Reviewed from Google

3 out of 5 stars

Christen R
Christen R

1 out of 5 stars

posted 2 weeks ago

For the last few years I have tried to report a nurses assistant that works there in the maternity floor, and each time I get screamed at and hung up on by the nurses department. So I’m here to share my story briefly so I can make other women aware if they find themselves in the same situation as mine.

I gave birth to my child, and underwent a C-Section where I unfortunately had to be put under. When I came out of surgery i was transferred to my room where I had shared with another woman. The first night for me was very exhausting and fortunately I had wonderful nurses that night.

Waking up the next morning I had a nurses assistant named Lisa. Tall, African American woman who looked like she absolutely hated her job.

During the day my baby was feeding, and Lisa came into my room asking me to weigh my baby. I stopped feeding and she took my baby and laid her down. My baby spit up but started to cough on the formula.
Nurse Lisa sat her up and proceeded to forcefully slap my baby’s back and my baby began to cry very hard. I was not able to even stand up due to my surgery so I said loudly “Your hitting her too hard!” Her response “she’s choking”. My response “no she’s crying”.
She gave me back my baby and left the room.
After a few hours I was very exhausted and my baby had just finished another feeding. I figured I’d take advantage of her sleeping and I could take a nap.
As soon as I closed my eyes, nurse Lisa enters my room, turns the TV on to a breastfeeding channel on full volume, puts the remote on the other side of my bed and tells me “you need to watch this” and walks out.
The women sharing a room with me gets woken up by how loud the TV is and tells me to shut it off. I explained to her that I didn’t turn it on. I couldn’t reach the remote so I buzzed the nurse station.
Lisa comes back in and I told her shut the TV off both of us are trying to rest.
She looks at me in disgust and says “you have to watch this”. I said “turn it off.” And she did and walked out.

The next day she was not there and I had a wonderful amazing nurse and left that evening prior to nurse Lisa’s shift.

I have never in my entire life encountered a person who took advantage of my weakness because I was unable to fight back. I kept quiet the rest of the time and the same day I got home I called the hospital to report her.
At first they took my statement but no one ever called me back.
I tried again a few weeks later and had to repeat yet again what happened. I was told someone would call me back and no one did.
I called several times after that and the very last time I spoke directly to the nurses dept. I was yelled and screamed at by a very rude woman who then hung up on me. I called back to ask for a manager and they yelled again once I mentioned the nurses name. My assumption it was her or her friend on the other end of the phone and didn’t want me to get through.

I may not call this hospital again, but Lisa the nurses assistant should not be working with any mothers or newborns due to her poor bedside manner and her aggressive attitude and behavior.

Madeline Donohue
Madeline Donohue

5 out of 5 stars

posted 2 months ago

Had Surgery at Winthrop Hospital in July 2017. From admitting to Discharge the staff was wonderful. The nurses, the Physical Therapist, the Nurses assistants and all other personell were wonderful. I would highly recommend this hospital.

Sara Lee Jungle Bunny
Sara Lee Jungle Bunny

5 out of 5 stars

posted 1 month ago

Winthrop is a good hospital the doctors and nurses are very kind except for one nurse Tprene Kelly she was rather rude to me when I complained about my roommate who had the nerve to let her husband visit at four in the morning and her iPhone was rather loud as well then the nurse started taking her side after that she made wait awhile for my pain medication when I had the same nurse again a day later she got mad when I asked for pain medication a little too early I forgot when I was due not only that she was not happy with me when I said I was not able to take pills because I was wasn’t able to swallow them without vomiting the er was very crowded they wouldn’t let me lay down even when there was stretcher available the I give five stars is because the hospital is kept clean the other staff members are nice and the food is warm when I got it

aaliyah searcy
aaliyah searcy

1 out of 5 stars

posted 2 days ago

I watched a video of a woman getting thrown out of this hospital. She stated in her video that she had been going to this hospital Back and forth for 3wks and the doctor she had said she was perfectly fine. She came back to the hospital in excruciating pain in her stomach, and when she got admitted the doctors didn’t believe her and told her she had to leave. She then say that this rude nurse carried her to the bathroom and left her there to suffer, where she vomited and passed out. The nurse came back with security and threw her out of the hospital, mind you she couldn’t walk and they wouldn’t even let her use a wheelchair one Of the patients gave her a wheelchair. After that sad incident she was admitted into another hospital and to recently find out that she had a severe kidney infection, which made her have a UTI spread through her kidneys. She was unable to walk, eat, and lost a ton of weight. While she was in rehab this hospital pressed charges on her for knocking over a flu shot sign because she wasn’t able to walk. The police sent her to jail while she was in pain, they sentenced to her to go to a anger management class which cost 100 minus the lawyer fees she had to take care of. this woman needs justice.

Kimberly Sharp
Kimberly Sharp

5 out of 5 stars

posted 4 months ago

Everyone from the very best surgeons, admitting department, cleaning crew, nurses. Aides.food service,floor doctors, and EVERYONE else that works at Winthrop university hospital has done their job great. Even going beyond the call of duty. You rarely hear or see anybody not do a job requested because it is not in their job category. A very great and professional group of people no matter what department they work in.