Winthrop-University Hospital

This has been my personal best emergency room and hospital admission. I was in and out of many hospitals as my health declined and time after time I was discharged. Here they admitted me started therapies and worked diligently with developing my treatment plan. I'm grateful.

My mother had fallen and hit her head so we went to the emergency room. It took over an hour for them to do the first tests. We then waited for four hours for a CT scan meanwhile the staff was feeding us BS lines about how she was the next person in line and it would be soon. We spent six hours there waiting because they threatened that she would have to pay any expenses incurred out of pocket if she tried to leave AMA and just go to Zwanger and have them do the CT scan instead. I understand that emergency response oms might be busy, even at 4am, but don't feed BS that isn't true...

If I could give this Hospital zero Stars I would. I have never seen a hospital run by such terrible management. There is no accountability for anyone or anything. They lack the human decency of valuing a person's life. The service my family and I received here was extremely disgusting. I would highly recommend that you run away to another hospital and take a chance with your life than go to the hospital and regret your decision.

I recently visited the NYU Winthrop Hospital ER for severe abdominal and flank pain. Everyone I had an interaction with from the parking , security and ER staff was pleasant, courteous, helpful and made the visit comfortable for me so I could focus on my health. I was in and out in less than 5 hours with a diagnosis to take back to my PCP and a specialist for proper treatment. My one complaint was the experience with the travelling registration person. She was neither professional nor courteous. After asking me a dozen questions, her computer rebooted and we had to start over. She never apologized or thanked me for my time. Just because business is being handled, doesn't mean we shouldn't be human toward each other. Her interaction with me was that of a machine. Last thing I needed in distress.

This hospital sucks. I went here to get treated for abdominal pain on a Wednesday, mid day. When I checked in, the place was a mad house. I had about 15 different doctors/nurses ask me what the problem was as I sat there and waited for a bed for 8 hours. The lack of communication between the staff and patient sucks. They put in for a test and then told me they forgot to administer it to me. They came over to check my vitals once or twice and didn't express my concerns until I said I wanted to be discharged, which by the way they wanted to keep me overnight because they didn't have time to do tests on me. Moral of the story is if you need urgent care, don't come here. Especially if it's serious. I would give them -5 stars if I could. Don't come here.