Winthrop-University Hospital



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Consumer feedback about Winthrop-University Hospital

NYU Winthrop Hospital
Reviewed from Google

3 out of 5 stars

Karina Caraballo
Karina Caraballo

5 out of 5 stars

posted 3 days ago

If it wasn't for the doctors and nurse in this hospital me and my son wouldn't be alive. They took quick action but cared enough to make me feel comfortable during my hard times. In the month i was there the people took good care of me Thank you so much to the labor and delivery team and the NICU team for helping my baby fight also the dietary aid which were amazing people and the people who cleaned the rooms who always had a smile on their faces. This hospital is a10 out of 10

Ushma Sanghvi
Ushma Sanghvi

5 out of 5 stars

posted 5 days ago

The ER Department was at it's best. They were busy bit the attention to detail and making sure that the patient is checked in and taken care by the pediatric ER. Service was excellent They were quick, professional yet very kind and gave us the peace of mind. Surgeons and thwir OR staff were juat as professional and gave excellent care

Jason Verhulst
Jason Verhulst

1 out of 5 stars

posted 1 month ago

Medical Kidnapping! The hospital called CPS (child protective services) on the mother - Candace Gundersen to force chemo treatments to her Son - Nick! They do not want these treatments! Beware if you take your child there. The hospital may call CPS!! I recommend avoiding this hospital at all costs since doctors force medical treatments that you or your child do NOT want!!

Samantha Andrade
Samantha Andrade

1 out of 5 stars

posted 3 weeks ago

The ER was the worst!!! Don’t ever come to this hospital. I was with the worst pain ever in agony, got to the ER at 3pm and didn’t leave until 3am next day.. had no answers from doctors , nobody was checking on me, had to wait hours and hours for someone to even come and ask if I was okay. After being released from the hospital the P.A Mary B Wolter told me she was going to put in the prescription to the pharmacy, I went to the pharmacy around midday and the prescription was not in. I called them they hung up the phone on me twice. I called a third time and they told me that there’s no one that can put in the prescription that I’ll have to wait until a provider can look at my chart and that they’ll give me a call but not sure around what time that will be. IT IS THE WORST HOSPITAL EVER. They have no clue what are they doing. Go to another hospital.

Christen R
Christen R

1 out of 5 stars

posted 2 months ago

For the last few years I have tried to report a nurses assistant that works there in the maternity floor, and each time I get screamed at and hung up on by the nurses department. So I’m here to share my story briefly so I can make other women aware if they find themselves in the same situation as mine.

I gave birth to my child, and underwent a C-Section where I unfortunately had to be put under. When I came out of surgery i was transferred to my room where I had shared with another woman. The first night for me was very exhausting and fortunately I had wonderful nurses that night.

Waking up the next morning I had a nurses assistant named Lisa. Tall, African American woman who looked like she absolutely hated her job.

During the day my baby was feeding, and Lisa came into my room asking me to weigh my baby. I stopped feeding and she took my baby and laid her down. My baby spit up but started to cough on the formula.
Nurse Lisa sat her up and proceeded to forcefully slap my baby’s back and my baby began to cry very hard. I was not able to even stand up due to my surgery so I said loudly “Your hitting her too hard!” Her response “she’s choking”. My response “no she’s crying”.
She gave me back my baby and left the room.
After a few hours I was very exhausted and my baby had just finished another feeding. I figured I’d take advantage of her sleeping and I could take a nap.
As soon as I closed my eyes, nurse Lisa enters my room, turns the TV on to a breastfeeding channel on full volume, puts the remote on the other side of my bed and tells me “you need to watch this” and walks out.
The women sharing a room with me gets woken up by how loud the TV is and tells me to shut it off. I explained to her that I didn’t turn it on. I couldn’t reach the remote so I buzzed the nurse station.
Lisa comes back in and I told her shut the TV off both of us are trying to rest.
She looks at me in disgust and says “you have to watch this”. I said “turn it off.” And she did and walked out.

The next day she was not there and I had a wonderful amazing nurse and left that evening prior to nurse Lisa’s shift.

I have never in my entire life encountered a person who took advantage of my weakness because I was unable to fight back. I kept quiet the rest of the time and the same day I got home I called the hospital to report her.
At first they took my statement but no one ever called me back.
I tried again a few weeks later and had to repeat yet again what happened. I was told someone would call me back and no one did.
I called several times after that and the very last time I spoke directly to the nurses dept. I was yelled and screamed at by a very rude woman who then hung up on me. I called back to ask for a manager and they yelled again once I mentioned the nurses name. My assumption it was her or her friend on the other end of the phone and didn’t want me to get through.

I may not call this hospital again, but Lisa the nurses assistant should not be working with any mothers or newborns due to her poor bedside manner and her aggressive attitude and behavior.

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