Wise Regional Health System
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feedback about Wise Regional Health System
If I could give this place zero stars for their HR department I would.
Absolutely no acknowledgment of application submission or application status.
Every doctor, RN, Nurse Practitioner, tech, volunteer - EVERYONE! that worked with us was efficient, helpful and had positive attitudes and good humor. Wise County is so fortunate to have such a great medical facility staffed with knowledgeable people.
These hospital personnel were so gentle and caring and helpful. They really made me feel at ease, and like they were glad to be able to help others! I like that even though it was time for the shift change, they went over and above to make sure I was settled in before they closed the office for the day. The hospital is run very organized which minimized confusion which only adds to ones unwell situation! I am glad I started going here, and now, I will use this facility in times of need.
Some of the reviews are really HARSH. I disagree with them. I susspect the reviewers are negative, demanding people no matter what situation they are in. This hospital staff is there to help you and others recover as quick as possible. It is not a 5 star health spa nor are you the only person there to be waited like royalty.
I've been hospialized here after l cut two of my fingers on my table saw. I was seen quickly in the ER. The nurses treated me very well both before and after my surgery. The food was far better then what l've eaten at other hospitals. (The apple pie by the way was really REALLY tasty.) [
My 12-yr-old daughter got her finger caught in the van door in our Decatur hotel parking lot on our first day of vacation en route from Louisiana to the Grand Canyon. I had no clue where the nearest hospital was, so I asked GPS. Wise Health System ER was only a couple minutes from us, so that's where I headed. I DREADED the thought of having to deal with a broken finger at a strange hospital in a strange town, especially knowing the nonsense you sometimes have to endure as out-of-state medicaid patients. But the admissions desk was quick and caring and put her in a room immediately. Our medical professional was actually a Nurse Practitioner, and his name was Chad Johnson. We could not have asked for a better bedside manner for a little girl in shock. He was reassuring and calming and explained everything perfectly. I was not happy with how long it took to order and administer pain medicine (ibuprofen/motrin), but I know hospitals have to follow certain protocols. Radiology did her xray in the room, and the results were back quickly. Mr. Johnson informed us that her finger was indeed broken on the growth plate. He was aware that we were just starting out on our journey and that it would be a while before we would be able to see a specialist for her finger. He numbed her hand and reduced it and then splinted it. From the time of the accident to the time we left the hospital was approximately 2 hours. I was so concerned about her finger healing properly because it took almost 3 weeks to get to an orthopedic surgeon at home. But Mr. Johnson did such a professional job resetting her finger, it healed perfectly. It couldn't have healed better if she'd gone straight to an orthopedist. I see lots of negative reviews for this place, but as far as our experience with them, everything was fantastic! Thank you for taking such great care of my little girl!