Wuesthoff Medical Center-Rockledge
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110 LONGWOOD AVE, ROCKLEDGE, FL 32955 USA

Address

110 LONGWOOD AVE, ROCKLEDGE, FL 32955 USA

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Phone

(321) 636-2211

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Consumer feedback about Wuesthoff Medical Center-Rockledge

Kim
Kim

1 out of 5 stars

posted 4 weeks ago

In my opinion, this isn't a healing environment. I actually had an open mind about the new ownership and hoped for the best. They changed the name, not the deep-seated nursing culture. I'm disappointed, stressed and most importantly...frightened for a loved one. It's gone on so long, I honestly don't know if it can ever be changed.

breana K
breana K

5 out of 5 stars

posted 3 weeks ago

Awesome experience. I was scheduled for a laparoscopy and hysteroscopy. Dr.Burrows is an amazing surgeon and she shows compassion for her patients and their families. From the admission process all the way down to recovery the rest of the staff I encountered was amazing as well. They made sure I was as comfortable as possible throughout this visit. The nurses and doctors I met were great at explaining everything and made me feel welcome and in safe hands. I was relieved to find out the few negative reviews before mine weren’t accurate for my situation at all. Can’t thank them enough! Definitely recommend!

Lols Jennings
Lols Jennings

3 out of 5 stars

posted 1 month ago

The psych department both inpatient and outpatient is superb. The people who should help in other areas, information, help desk, are super rude and do not listen to your questions. They make you feel like you don't deserve help.

Shannon Sands
Shannon Sands

1 out of 5 stars

posted 2 months ago

Brought a family member into ED. From the second we walked in, front desk receptionist was unbelievably rude. Did not listen and hear us out, talked over us, didn’t make eye contact, and had an attitude. Got called back to where they took vitals, and heard her arguing with a patient that they were not a priority and to sit down. She told them that urgent care comes first, and that is the reason that people are coming in after her and being called back before her. Nurses were yelling back and forth and being completely unprofessional which made this entire experience so far extremely uncomforting. As her vitals were being taken, the nurse was asking intake questions about current medications and allergies. When he didn’t know a medication he said he was just going to put something similar. He then gave up and said he wasn’t putting anything because they just switched systems and it was too complicated.
Been sitting in the ER for two hours now, not in a room but on a bed in the hallway. Have been hearing a patient yell for her nurse the entire time saying she’s in pain, and saw he nurses laughing and tell her that they were in the middle of something. Seeing nurses mock and find humor in other patients is uncalled for. Not one staff member we have come in contact with has been pleasant, comforting, or understanding. This is the absolute worst experience I’ve ever had in a healthcare setting.

Lucina Anderson
Lucina Anderson

5 out of 5 stars

posted 6 months ago

I have to say I was totally impressed with my care tonight. I was in out of the lobby, into triage and in an exam room in less than 20 minutes! My labs and diagnostic test were done quickly, the EMTs were fast and thorough. My P.A. (physician assistant) was knowledgeable and thorough. He answered all of my concerns and gave me detailed explanation for my discharge. Even the young lady from registration was quick and thorough. What a great improvement!!