Wyoming Medical Center

Always been treated well and I enjoy the staff. I do tend to look for ways to encourage them when I’m there because I know how hard their job can be. In turn I usually get AMAZING care simply because the staff feels appreciated. I could tell they’ve always done the best they could with the situations they had on the floors we were one. We brought our 2 month old in because of the time of day and what seemed to me to be a life threatening illness. There was an ER Dr who got frustrated with me and said something that hurt and really scared me. I realize now that he probably saw a lot of deaths that season and was speaking out of great concern mixed with frustration rather than simply saying the word that he said. My baby girl didn’t get admitted with him but did later with pneumonia and bronchiolitis . Yet when she was being cared for the staff was able to restore her breathing and clear her little lungs. Just a tip: parental “feelings” are there for a reason. So, WY Medical Center worked really well with me and understood and looked into the situation and made it right. Praying for them all often! Thankful for their care in our community.

Like most ER experiences there were positives and negatives to my experience, fortunately mostly positive. Negatives: - wait times in ER are always long, so not really a negative here b/c it was about what I expected. ~2 hours - never been to prison but the food there has to be better than this. Only part of my breakfast (scambled eggs, pancakes and a banana) that was pallatable beyond a single bite was the banana (kind of hard to screw that up!) - hourslong wait for doc to visit when I got to the outpatient room in the hospital Positives: - Staff all around was outstanding, in particular: - ER nurses (Nicky (I think) and Briana were terrific - Dr. McKay was a very thorough and caring doctor, which was helpful for a person 2500 miles from home - 4th Floor nurse Stephanie was one of the best, most interested and caring nurses I've ever seen (not much experience myself but lots with my parents before they died years ago) - Dr. Dunn was top-notch. Took awhile for him to get there on rounds but when he did, I was VERY impressed. Great bedside manner. Asked if he could run a blood test before I left. And, he was curious about me not just reading the algorithms. That seldom happens today. He would've loved to see this through and find the source of my challenges but understood that I wanted to get home to see my PCP. He is also medical director at Mesa Immediate Care, where I went before the ER, and he was very interested in my experience there. All-in-all an A+ phsycian. - Release process was simple and relatively quick. THANK YOU to everyone who looked after me with a caring attitude. Comforting to feel like I was in good hands. Our healthcare system is broken so it was nice to have a positive experience for the most part! Note that I read in other reviews that billing is often excessive and they won't negotiate fees. I might be posting a follow-up if I have a similar negative experience.

Was fast to respond and got my car unlocked quickly

My husbands neurologist told me to bring him here to help him with his explosive cluster headaches, so far we've literally been sitting here for one and a half hours!! And haven't been seen by anyone!! Worst ER we've ever been to. Shameful absolutely shameful

Ive been waiting for 3 hours with a 5 year old whos foot was smashed and bleeding (not terrible but a decent amount) still havent been seen... By far the worst hospital i have ever been in!!!