ZOLL Services LLC

ZOLL Services LLC, a group company of ZOLL Medical Corporation, experienced a significant data breach that was disclosed to the public. The breach, characterized as a sophisticated email phishing attack, targeted a ZOLL employee and potentially exposed the protected health information (PHI) of current and former employees, dependents, and beneficiaries. The information compromised may have included names, addresses, Social Security numbers, and health insurance information[1][3].

The breach was first detected due to unusual activity on ZOLL’s internal network on January 28, 2023, and the company confirmed the breach on February 2, 2023. Over one million individuals were affected by this incident[6][7][9][10]. ZOLL has stated that there is no indication that the exposed information has been misused, but they are offering free credit monitoring and identity theft protection services to those affected[1][6]. The company has also faced litigation from patients affected by the breach[4].

ZOLL Medical Corporation is a manufacturer of medical devices and software solutions for emergency care, and the breach did not affect the safety or operation of their medical devices or services[1][4][6]. The company is notifying patients and has set up a dedicated call center to address concerns related to the incident[1][3].

For those whose Social Security numbers were affected, ZOLL is offering identity theft protection services through Experian IdentityWorks for 24 months, and for current and former employees and their dependents, the protection is extended to 36 months[6]. The company is also reviewing and enhancing its data security practices as a result of this incident[10].

Law firms such as Wolf Haldenstein Adler Freeman & Herz LLP and Arnold Law Firm are investigating claims on behalf of customers and potential customers of ZOLL whose information may have been stolen and posted on the dark web as part of the hack[2][8]. They are inviting individuals who have received a notice of the data breach and have experienced concerning activity to contact them for legal advice and potential representation[2][8].

This breach is one of several recent cybersecurity incidents affecting medical device manufacturers, highlighting the growing concern over data security in the healthcare industry[4][6][7].

Citations:

1. https://www.massdevice.com/zoll-medical-email-phishing-cyberattack-data-breach/
2. https://www.prnewswire.com/news-releases/zoll-medical-corporation-data-breach-alert-issued-by-wolf-haldenstein-adler-freeman–herz-llp-301773513.html
3. https://startllc.com/zoll-medical-discloses-email-phishing-attack-and-potential-data-breach/
4. https://milberg.com/news/zoll-data-breach-lawsuit/
5. https://www.doj.nh.gov/consumer/security-breaches/documents/zoll-services-20190610.pdf
6. https://www.mddionline.com/regulatory-quality/zoll-suffers-massive-data-breach
7. https://www.securityweek.com/zoll-medical-data-breach-impacts-1-million-individuals/
8. https://www.justice4you.com/blog/zoll-medical-corporation-data-breach.html
9. https://www.jdsupra.com/legalnews/zoll-medical-corporation-files-notice-8907553/
10. https://www.massdevice.com/zoll-data-breach-affects-more-than-1-million-people/
11. https://www.mass.gov/doc/assigned-breach-number-14826-zoll-services/download
12. https://www.databreaches.net/zoll-medical-notifying-1004443-patients-of-data-breach-hipaa/