eClinicalWorks

Specialties
  • General Practice
  • General Practices
Operating Systems
  • Windows
Certifications
  • CCHIT
Service Types
  • Local

What is eClinicalWorks?

eClinicalWorks is a comprehensive electronic health record (EHR) and practice management solution used by over 180,000 physicians and 850,000 healthcare professionals worldwide. It is designed to streamline clinical documentation, patient engagement, and revenue cycle management, among other aspects of healthcare delivery.

eClinicalWorks Version 12 (eCW V12) is the latest version of the Electronic Health Record (EHR) software. It includes several major changes and improvements aimed at enhancing patient care and usability.

Some of the significant new features in eCW V12 include

  • Extending the Resource Schedule: This feature allows more than 10 providers/resources on the Resource Schedule, which can be accessed through the Practice Defaults setting.
  • Live editing of patient address and phone number: Staff can now edit the patient’s address and phone number directly from the appointment window.
  • Improved application performance: The application performance has been enhanced to be up to 40% faster.
  • Workflow changes and upgrades: These are designed to ease the time spent documenting on patient charts.
  • Floating Toolbar, PRISMA enhancements, Pre-Visit Planning Module, @mentions, smart macros/keywords, and Progress Note Jellybeans: These tools provide healthcare providers with greater efficiency and streamlined processes.

Healow, a patient engagement platform by eClinicalWorks, complements the EHR by enabling patients to access their health information, schedule appointments, receive telemedicine services, fill out pre-visit questionnaires, and securely communicate with their healthcare providers. It also integrates with wearable devices and home monitoring devices, bringing patient-recorded data directly into the EHR.

Eva, the eClinicalWorks Virtual Assistant, is another key feature of eClinicalWorks. It helps providers save time by eliminating clicks and increasing efficiency. Providers can use Eva by typing in commands or using voice commands with an added speech bundle. Eva can perform tasks such as recalling patient histories, comparing current and past Progress Notes in side-by-side windows, booking appointments, and even viewing educational content.

Cost

eClinicalWorks offers two main pricing plans. The EHR Only plan costs $449 per month per provider and includes features such as electronic medical records, patient portal, eClinicalMobile, document and referral management, and more. The EHR with Practice Management plan is available at $599 per month per provider, offering additional features. Both plans include free faxing and scanning software, E&M coder, ICD-10, clinical decision support system, role-based securities, clinical templates, and current procedural terminology (CPT) codes.

Support and Training

eClinicalWorks provides on-site training and initial implementation for EHR, practice management, or RCM services. They also offer 24×7 support, maintenance, cloud hosting, disaster recovery, and unlimited free webinars/videos. In addition, eClinicalWorks has a dedicated Usability Team that works to improve the user experience based on customer feedback.

User Interface

eClinicalWorks is designed for easy documentation and streamlining connectivity with other healthcare organizations. The company emphasizes usability, aiming to ensure that users can accomplish their tasks quickly, with minimal stress, and with a sense of confidence.

Integration with Other Systems

eClinicalWorks supports uni- and bi-directional communication with any laboratory vendor or LIS system capable of supporting HL7 messaging. It also integrates with a number of practice management and patient management systems. Furthermore, eClinicalWorks can support Electronic Prescribing of Controlled Substances (EPCS) directly.

Patient Engagement

eClinicalWorks has partnered with a number of patient education vendors to provide a seamless integration directly through the EHR. It also supports interfaces with universities utilizing student information systems.

For more information or to schedule a free demo, physicians can contact MedicalRecords.com, an unbiased and independent source.

Questions and Answers

What is the cost of eClinicalWorks?

eClinicalWorks pricing plans start at $449 per provider, per month for EHR alone and $599 per provider, per month for EHR with Practice Management. RCM as a Service is available through eClinicalWorks for a 2.9% fee for practice collections. There are no startup expenses associated with it. Along with the services mentioned above, eCW also provides free access to additional features, including scanning and faxing software, ICD-10, CPT* codes, and E&M coder. While practices with 1 to 9 providers are given initial training, additional implementation costs are applicable for practices with more than nine providers.

What kind of support and training does eClinicalWorks offer?

eClinicalWorks provides on-site training, initial implementation, 24×7 support, maintenance, cloud hosting, disaster recovery, and unlimited free webinars/videos.

How user-friendly is eClinicalWorks?

eClinicalWorks is designed for easy documentation and streamlining connectivity with other healthcare organizations. The company has a dedicated Usability Team that works to improve the user experience based on customer feedback.

Can eClinicalWorks integrate with other systems?

Yes, eClinicalWorks supports uni- and bi-directional communication with any laboratory vendor or LIS system capable of supporting HL7 messaging. It also integrates with a number of practice management and patient management systems.

Does eClinicalWorks support patient engagement?

Yes, eClinicalWorks has partnered with a number of patient education vendors to provide a seamless integration directly through the EHR. It also supports interfaces with universities utilizing student information systems.

Is eClinicalWorks cloud-based?

eClinicalWorks is a cloud-based EHR digital health suite. It ensures that your patient and practice data are safe, secure, and completely accessible regardless of time, network traffic, or unexpected events. Data backup, security, server upgrades, and maintenance are no longer concerns for practices with eClinicalWorks.

Who can use eClinicalWorks health solution?

eClinicalWorks is used by hospitals, GP and Specialist clinics, hospital outpatient departments, health centers, departments of health, convenient care, and urgent care clinics. Its products are used by over 180,000 physicians across 25+ countries. eClinicalWorks develops systems that help doctors and patients, hospitals and private practices, and healthcare institutions and payers communicate more effectively.

How does eClinicalWorks’s Healow app work?

eCW’s Healow app can track patient-recorded data from home monitoring devices that patients can wear/use and sync it directly with the healthcare provider’s EHR system, keeping clinicians connected with real-time patient vital signs, activity, and progress.

eCW software includes structured data capture, trend analysis, and customizable documentation options for multiple healthcare specialties. Clinicians can access all components of patient records in the Patient Hub.

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