Independent EMR profile
eClinicalWorks
by eClinicalWorks LLC
Cloud-based EHR and practice management platform serving ambulatory practices, urgent care, and retail clinics.
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Decision IntelligenceComposite 59/100
Scores from 5 proprietary frameworks with cited data sources.
Our Methodology →- Pricing
- See product pricing and terms
- Pricing model
- Per-provider monthly subscription plus optional percentage-of-collections RCM. Annual billing, term, minimums and discounts are not public.
- Product source
- Review pending
Markets: Small practices · Urgent care · Retail clinics · FQHCs · Behavioral health
Deployment: cloud
Catalog review date not recorded. Confirm current product details with the vendor.
Founder & CEO
Product pricing, fees, and source notes
From pricing research supplied to MedicalRecords.com. The dates below are the source-review dates recorded in that research. Confirm current availability and a written quote with the vendor.
eClinicalWorks outpatient EHR/EMR, Practice Management and RCM as a Service
eClinicalWorks · Review dated
$499/month/provider EHR Only; $599/month/provider EHR with Practice Management; RCM as a Service 2.9% of practice collections.
- Billing model
- Per-provider monthly subscription plus optional percentage-of-collections RCM. Annual billing, term, minimums and discounts are not public.
- Fees and add-ons
- Initial training included for 1–9 providers; larger practices have additional implementation fees; airfare, Patient Statement and eClinicalMessenger transaction fees apply. Historical June 2020 disclosure describes possible per-provider/FTE, claim-count, percentage and e-prescribing/EPCS fees, but is not current numeric pricing. Current telehealth price is not disclosed.
- Availability and public pricing
- Active/currently marketed; current pricing page is public.
- Qualifications
- The $499/$599/2.9% figures are official but undated as displayed on the checked date. Historical telehealth rates ($2/visit or $50/250-minute block, 2020) are stale and excluded from current comparison.
View cited sources (5)
- https://www.eclinicalworks.com/products-services/pricing/
- https://www.eclinicalworks.com/resources/certified-ehr-technology/
- https://www.eclinicalworks.com/wp-content/uploads/2020/07/eCW-V11-Mandatory-Disclosures-June-2020.pdf
- https://www.eclinicalworks.com/products-services/revenue-cycle-management/
- https://www.eclinicalworks.com/products-services/patient-engagement/televisits/
eClinicalWorks is an entity. Cloud-based EHR and practice management platform serving ambulatory practices, urgent care, and retail clinics.
Pricing
Pricing model
Product source
Platform Overview
What is eClinicalWorks?
eClinicalWorks (eCW) is a cloud-based ambulatory EHR serving over 850,000 providers globally. The platform is designed for small to medium-sized practices, urgent care centers, and retail health clinics.
eCW offers an all-in-one platform including EHR, practice management, patient engagement, population health, and revenue cycle management. The system is known for its lower cost point and cloud deployment model.
eClinicalWorks has a large customer base and extensive experience in value-based care and MACRA reporting.
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Capabilities
eClinicalWorks Features
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See eClinicalWorks in Action
Request information about eClinicalWorks's interface, workflows, and features for your specialty. Demo availability and timing vary by provider.
Ecosystem
Products & Solutions
eClinicalWorks V12
Latest EHR platform
healow
Patient engagement apps
eClinicalMessenger
Patient communications
Practice Management
Billing and scheduling
Population Health
Care management tools
RCM Services
Revenue cycle outsourcing
Connectivity
Integrations
Lab
Pharmacy
Decision Intelligence
Implementation & Cost Analysis
Implementation Difficulty
small practice
How we calculate Implementation Difficulty Index
| Component | Weight |
|---|---|
| Implementation Duration | 25% |
| Training Required | 15% |
| Data Migration | 20% |
| Workflow Disruption | 15% |
| Consultant Dependency | 10% |
| Go-Live Risk | 15% |
Methodology: idi-v1
Last computed: 10/24/2026
Decision intelligence scores are editorial estimates based on publicly available data, vendor documentation, and industry research. Scores are not guarantees of vendor performance.
Total Cost of Ownership
Year 1
$69K–$146K
3-Year
$120K–$247K
5-Year
$171K–$348K
Year 1 Breakdown
⚠ Hidden costs represent ~13% of total — including interface fees, data conversion surcharges, and after-hours support premiums.
View all cost line items (10)
| Item | Category | Annual Cost | Type |
|---|---|---|---|
| eClinicalWorks EHR license | license | $15K–$30K | Recurring |
| Implementation & configuration | implementation | $15K–$35K | One-time |
| User training | training | $6K–$12K | One-time |
| Workstation hardware | hardware | $4K–$8K | One-time |
| Interface connections | integration | $8K–$18K | One-time |
| Annual support agreement | support | $5K–$9K | Recurring |
| Data conversion & migration | migration | $8K–$15K | One-time |
| Per-interface activation feeshidden | integration | $3K–$7K | One-time |
| Regulatory compliance module feeshidden | other | $4K–$7K | Recurring |
| After-hours support premiumhidden | support | $2K–$5K | Recurring |
How we calculate Total Cost of Ownership
| Component | Weight |
|---|---|
| License & Subscription | 35% |
| Implementation & Migration | 25% |
| Training & Support | 20% |
| Integration & Customization | 15% |
| Hardware & Infrastructure | 5% |
Methodology: tco-v1
Last computed: 10/24/2026
Decision intelligence scores are editorial estimates based on publicly available data, vendor documentation, and industry research. Scores are not guarantees of vendor performance.
Product Tour
eClinicalWorks Screenshots
These illustrative interface previews are placeholders, not vendor screenshots. Contact the vendor for current features and interface details.
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Decision Intelligence
Vendor Lock-In Assessment
Vendor Lock-In Risk
High RiskRed Flags
- ⚠Past ONC certification issues
- ⚠Complex data structures
How we calculate Vendor Lock-In Risk Rating
| Component | Weight |
|---|---|
| Contract Length | 15% |
| Data Export Quality | 25% |
| API Openness | 20% |
| FHIR Readiness | 15% |
| Termination Penalty | 10% |
| Switching Pain | 15% |
Methodology: vlrr-v1
Last computed: 10/24/2026
Decision intelligence scores are editorial estimates based on publicly available data, vendor documentation, and industry research. Scores are not guarantees of vendor performance.
Common Questions
Frequently Asked Questions
How much does eClinicalWorks cost?
eClinicalWorks outpatient EHR/EMR, Practice Management and RCM as a Service: $499/month/provider EHR Only; $599/month/provider EHR with Practice Management; RCM as a Service 2.9% of practice collections. Pricing research supplied to MedicalRecords.com, with linked sources, billing terms, and limitations. Add-on, implementation, API, and historical amounts are not interchangeable with a current EHR subscription price. Confirm a written quote for your configuration.
Is eClinicalWorks cloud-based?
Yes, eClinicalWorks is 100% cloud-based. All you need is an internet connection and web browser to access the system.
What is healow?
healow is eClinicalWorks' patient engagement platform including a mobile app, telehealth, online scheduling, and health tracking tools. Over 35 million patients use healow.
Is eClinicalWorks good for small practices?
Yes, eClinicalWorks is popular with small practices due to its affordable pricing and all-in-one platform. However, some find the interface complex initially.
Vendor Information
- Company
- eClinicalWorks LLC
- Website
- Visit Website →
- Pricing Model
- Per-provider monthly subscription plus optional percentage-of-collections RCM. Annual billing, term, minimums and discounts are not public.
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Data Breach Information
Vendor-specific breach statistics are unavailable pending verification of facility EMR assignments and incident matches.
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HHS Breach PortalA breach at a facility using eClinicalWorks does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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