Independent EMR profile
Credible Behavioral Health, Inc.
by Credible Behavioral Health, Inc.
Credible Behavioral Health, Inc. is a behavioral health EHR and practice management solution designed for mental health providers, counselors, and behavioral health organizations. The platform provides comprehensive tools for clinical documentation, practice management, and patient engagement.
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- Pricing
- See product pricing and terms
- Pricing model
- Current public vendor disclosure is quote-based / not publicly disclosed: the March 23, 2026 Credible ONC cost disclosure states only a one-time implementation fee plus a monthly fee for certified capabilities, without dollar amounts or a stated per-user/provider/site basis. Qualifacts' financing article says EHRs may have one-time installation fees and recurring usage-based fees and advises discussing financing/terms with the vendor. No public free trial, free tier, minimum, annual price, percent-of-collections or transaction rate was found. Historical CareLogic Enterprise S3 disclosure (Jan. 25, 2019) describes a one-time implementation fee per agency and monthly recurring fee per agency based on named or concurrent users; e-prescribing has separate per-user/prescriber fees. These are historical and not a current list price.
- Product source
- Review pending
Markets: Mental health practices · Counseling centers · Psychiatric practices · Behavioral health organizations · Substance abuse treatment centers
Deployment: cloud
Catalog review date not recorded. Confirm current product details with the vendor.
Founder & CEO
Product pricing, fees, and source notes
From pricing research supplied to MedicalRecords.com. The dates below are the source-review dates recorded in that research. Confirm current availability and a written quote with the vendor.
CareLogic EHR / Credible Behavioral Health EHR
Qualifacts Systems, LLC (Qualifacts) · Review dated
No current official dollar list price located for either product: Quote-based / not publicly disclosed. Authoritative public procurement examples are negotiated contract amounts, not general list prices: Tooele County, Utah (May 2026) selected Credible for $59,850 in the base year, with four option years bringing total contract value to $212,152 over five years; scope/rate basis and inclusions are not itemized in the opened agenda. A Pend Oreille County, Washington CareLogic order (term Dec. 1, 2021-Nov. 30, 2026) lists: Core Software named users 21 at $75.84 per named user/month ($1,592.64); CareLogic IMPACT $189/customer/month; Document Library $100 per 50 GB/month; DSM-5 $1.25 per permissioned named user/month (12 users = $15); eRx-DrFirst $69 per named prescriber/month; eRx-DrFirst-EPCS $40 per named prescriber/month; Pentaho BI Administrator $199 per named administrator user/month; total $2,204.64/month. The order states quantities are contractual minimums, excess users/prescribers are billed at actual peak usage (core-user overage at 105% of current sales price), monthly recurring charges are invoiced in advance, invoices due within 30 days, and implementation/non-recurring charges shown are $0.00. Treat all Pend Oreille figures as customer-specific negotiated contract rates, not current standard pricing.
- Billing model
- Current public vendor disclosure is quote-based / not publicly disclosed: the March 23, 2026 Credible ONC cost disclosure states only a one-time implementation fee plus a monthly fee for certified capabilities, without dollar amounts or a stated per-user/provider/site basis. Qualifacts' financing article says EHRs may have one-time installation fees and recurring usage-based fees and advises discussing financing/terms with the vendor. No public free trial, free tier, minimum, annual price, percent-of-collections or transaction rate was found. Historical CareLogic Enterprise S3 disclosure (Jan. 25, 2019) describes a one-time implementation fee per agency and monthly recurring fee per agency based on named or concurrent users; e-prescribing has separate per-user/prescriber fees. These are historical and not a current list price.
- Fees and add-ons
- Current product pages confirm capabilities but publish no add-on prices. Credible: integrated clinical, client engagement, billing/automated RCM and claim scrubbing, analytics/BI; e-prescribing with built-in ePA, EPCS and PDMP; telehealth, reminders, portal; HIE, Direct messaging, eLabs, eFax and APIs; mobile/offline access and 35,000+ form templates. CareLogic: scheduling, clinical, billing/RCM, analytics, electronic prescribing/medication management, EVV, virtual care/patient portal, lab/HIE/hospital/third-party integrations. The 2019 CareLogic disclosure says DrFirst Rcopia had separate license/fee levels: Standard required a one-time LOA2 identity-proofing fee plus ongoing monthly fee per prescriber; EPCS required one-time LOA3 identity-proofing fee plus ongoing monthly fee per prescriber; exact amounts absent. It also says CareLogic Integration Hub connectivity to EHRs/labs/HIEs required a one-time implementation fee plus ongoing monthly recurring fee, exact amounts absent. No official public amount for migration, training, telehealth, RCM, interfaces, or other implementation services was found; no free trial/tier found.
- Availability and public pricing
- Current/confirmed marketed. Qualifacts' current site has live CareLogic and Credible product pages; the ONC page links current disclosures and the Credible disclosure is dated March 23, 2026 for Credible Behavioral Health Version 11 (certification Feb. 23, 2026). CareLogic's opened product page is current marketing. The CareLogic dollar disclosure is historical (2019) and must not be read as current pricing. Public-sector amounts are contract-specific and not generalized.
- Qualifications
- Amounts and terms are only those visible in opened/read sources. The current Credible disclosure uses generic fee labels and does not provide dollar amounts, billing cadence, minimums, trial terms, or implementation/migration/training pricing. The 2019 CareLogic disclosure is stale/historical; its fee basis is useful only as historical context. Pend Oreille's order is a negotiated county contract with customer-specific quantities and rates; Tooele's amount is an RFP award with unitemized scope. Neither should be treated as a general list price. No estimate was made.
View cited sources (8)
- https://www.qualifacts.com/onc-certification-and-costs/
- https://www.qualifacts.com/wp-content/uploads/2026/03/Cost-and-Certification-Disclosures-for-Qualifacts-Credible-MAR-2026.pdf
- https://www.qualifacts.com/about/credible-ehr-platform/
- https://www.qualifacts.com/about/carelogic-ehr/
- https://qualifacts.com/wp-content/uploads/2019/02/2015-E-Carelogic-Enterprise-S3-Costs-and-Limitations-January-25-2019.pdf
- https://www.pendoreille.gov/media/2121
- https://www.utah.gov/pmn/sitemap/notice/1081038.html
- https://www.qualifacts.com/resources/how-to-pay-for-an-ehr-top-resources-and-tips-for-financing/
Credible Behavioral Health, Inc. is a behavioral health EHR and practice management solution designed for mental health providers, counselors, and behavioral health organizations. The platform provides comprehensive tools for clinical documentation, practice management, and patient engagement.
Pricing
Pricing model
Product source
Platform Overview
What is Credible Behavioral Health, Inc.?
Credible Behavioral Health provides a specialized EHR and practice management platform designed exclusively for behavioral health, addiction treatment, and human services organizations. Founded in 1998, the company focuses on serving community mental health centers, substance abuse treatment facilities, psychiatric hospitals, social service agencies, and outpatient behavioral health practices of varying sizes from small group practices to large multi-site enterprises.
The platform's core strength lies in its comprehensive behavioral health-specific functionality including mental health and substance abuse assessments, individualized treatment planning with goal tracking, progress notes with multiple templates for different therapeutic modalities, medication management with e-prescribing and EPCS capabilities, outcomes measurement tools, and group therapy management. Credible distinguishes itself through deep compliance features for behavioral health regulatory requirements including Joint Commission, CARF accreditation standards, and state-specific Medicaid reporting.
Credible offers both cloud-based SaaS deployment and on-premise installation options, though the company has increasingly positioned cloud deployment as its primary offering. The system architecture emphasizes configurability allowing organizations to customize workflows, forms, and reporting without extensive IT resources. This flexibility makes it particularly suitable for organizations with complex reporting requirements to multiple funding sources and regulatory bodies.
The platform includes integrated revenue cycle management capabilities with claims scrubbing, electronic remittance, and accounts receivable management tailored to behavioral health billing complexities including authorization tracking and Medicaid encounters. Credible's approach to interoperability includes certified ONC 2015 Edition CEHRT status, Surescripts integration for e-prescribing, and participation in national health information networks through Carequality and CommonWell.
Target market spans from 5-provider practices to state-wide behavioral health systems serving hundreds of thousands of clients annually. The company maintains significant market presence in community mental health centers and addiction treatment facilities, sectors with unique documentation and compliance requirements often underserved by general medical EMRs. Credible's outcomes tracking and analytics capabilities support value-based care initiatives and grant reporting common in behavioral health funding models.
Telehealth integration became more prominent following 2020 demand, with native video capabilities and third-party integrations. The patient portal provides appointment scheduling, secure messaging, forms completion, and payment processing. Mobile applications for providers support documentation in field-based and mobile crisis services common in community behavioral health settings.
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Capabilities
Credible Behavioral Health, Inc. Features
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Connectivity
Integrations
Pharmacy/eRx
HIE/Interoperability
Billing/RCM
Telehealth
Patient Portal
Insurance/Payer
Analytics/BI
Lab Systems
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Common Questions
Frequently Asked Questions
Does Credible Behavioral Health, Inc. support telehealth?
Credible Behavioral Health, Inc. includes integrated telehealth capabilities for virtual therapy sessions and secure video consultations.
Is Credible Behavioral Health, Inc. HIPAA compliant for mental health?
Credible Behavioral Health, Inc. is designed with enhanced privacy features for behavioral health including consent management and access controls.
Can Credible Behavioral Health, Inc. track treatment outcomes?
Credible Behavioral Health, Inc. includes outcome measurement tools to track patient progress and treatment effectiveness over time.
Does Credible Behavioral Health, Inc. support behavioral health documentation?
Credible Behavioral Health, Inc. provides behavioral health-specific documentation templates including progress notes, treatment plans, and assessment tools designed for mental health and substance abuse treatment workflows.
Is Credible Behavioral Health, Inc. HIPAA compliant for behavioral health?
Yes, Credible Behavioral Health, Inc. is designed to meet HIPAA compliance requirements for behavioral health practices, with additional security measures for sensitive mental health records as required by regulations.
Vendor Information
- Company
- Credible Behavioral Health, Inc.
- Website
- Visit Website →
- Pricing Model
- Current public vendor disclosure is quote-based / not publicly disclosed: the March 23, 2026 Credible ONC cost disclosure states only a one-time implementation fee plus a monthly fee for certified capabilities, without dollar amounts or a stated per-user/provider/site basis. Qualifacts' financing article says EHRs may have one-time installation fees and recurring usage-based fees and advises discussing financing/terms with the vendor. No public free trial, free tier, minimum, annual price, percent-of-collections or transaction rate was found. Historical CareLogic Enterprise S3 disclosure (Jan. 25, 2019) describes a one-time implementation fee per agency and monthly recurring fee per agency based on named or concurrent users; e-prescribing has separate per-user/prescriber fees. These are historical and not a current list price.
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Data Breach Information
Vendor-specific breach statistics are unavailable pending verification of facility EMR assignments and incident matches.
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HHS Breach PortalA breach at a facility using Credible Behavioral Health, Inc. does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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