Independent EMR profile
Eaglesoft
by Patterson Dental
Eaglesoft is Patterson Dental's comprehensive practice management software, serving thousands of dental offices across North America. Known for its strong clinical features and digital imaging integration, Eaglesoft provides tools for charting, scheduling, billing, and patient management.
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- Pricing
- See product pricing and terms
- Pricing model
- Core product is sold as a Service Club membership/plan model rather than a posted software subscription: license included at no extra cost, with plan-specific benefits, discounts and support; exact plan rates require a Patterson Software Sales Representative. Enrollment term is 24 months. Eaglesoft is server-based, not cloud-based. eReminders is a monthly plan priced by included calls/text-message volume (with $0.20 per call over the selected allotment). DoseSpot is monthly per prescriber.
- Product source
- Review pending
Markets: General dental practices · Dental specialists · Multi-provider practices · Established dental offices
Deployment: on-premise
Catalog review date not recorded. Confirm current product details with the vendor.
Founder & CEO
Product pricing, fees, and source notes
From pricing research supplied to MedicalRecords.com. The dates below are the source-review dates recorded in that research. Confirm current availability and a written quote with the vendor.
Eaglesoft dental practice management software (server-based; administrative, clinical charting, imaging, scheduling, billing and reporting workflows)
Patterson Dental (Patterson Dental Supply, Inc.) · Review dated
Core Eaglesoft: Not publicly disclosed; request a quote. Patterson says Eaglesoft is offered through several Service Club plans and that each plan includes an Eaglesoft license at no extra cost, but the plan prices are not posted. Plans require 24-month enrollment. Current public promotional pricing: new offices switching to Eaglesoft receive 50% off advanced data conversion (stated $1,000 value; do not infer a standard conversion rate); offer page says ends October 31, 2026 and excludes imaging conversion. Published add-on prices: eReminders monthly, US-dollar amounts shown: Base (up to 300 calls/text messages) $80/month; Plan 1 (up to 600) $120/month; Plan 2 (up to 1,000) $180/month; Plan 3 (up to 1,500) $230/month; Plan 4 (up to 2,000) $280/month; Plan 5 (up to 3,000) $380/month. All eReminders plans include unlimited email. DoseSpot ePrescribing for Eaglesoft customers: $55/month per prescriber, includes controlled-substances access. No core per-provider, per-site, per-bed, encounter or transaction price is published.
- Billing model
- Core product is sold as a Service Club membership/plan model rather than a posted software subscription: license included at no extra cost, with plan-specific benefits, discounts and support; exact plan rates require a Patterson Software Sales Representative. Enrollment term is 24 months. Eaglesoft is server-based, not cloud-based. eReminders is a monthly plan priced by included calls/text-message volume (with $0.20 per call over the selected allotment). DoseSpot is monthly per prescriber.
- Fees and add-ons
- Setup/migration: exact price not disclosed; Patterson publicly advertises 50% off advanced data conversion, described as a $1,000 value, for new Eaglesoft offices; imaging conversion is not included. Patterson says its conversion team evaluates the database and a typical conversion takes approximately 4–6 weeks. Training/learning: Service Club includes learning resources, monthly tips, on-demand webinars and software wellness checks; paid training/registration pricing is not publicly disclosed. Support: Service Club includes unlimited U.S.-based software support and free Eaglesoft upgrades; no standalone support price found. eRx/EPCS: DoseSpot $55/month per prescriber for Eaglesoft customers, includes controlled-substances access; official page states identity proofing and two-factor authentication are required before controlled-substance prescriptions (no separate EPCS fee disclosed). Telehealth: Not publicly disclosed/found on the reviewed official Eaglesoft pages. Clearinghouse/claims: Patterson’s DentalXChange Insurance page says multiple package/pricing options are available, but publishes no amount; request a quote. RCM/payment: CarePay+ monthly subscription amount, card-processing rates, financing/transaction fees and other charges are not publicly disclosed; official Eaglesoft FAQ states Service Club membership waives the Patterson CarePay+ monthly subscription fee for 12 months. eReminders overage is $0.20 per call above the selected monthly allotment. No other setup, migration, training, clearinghouse, RCM or transaction amounts were inferred.
- Availability and public pricing
- Currently active and sold/served in the United States. Patterson’s current official Eaglesoft product page identifies Eaglesoft as currently server-based, says nearly 30,000 users rely on it, offers a demo and software-sales contact (866-590-3384), and provides U.S.-based support (800-475-5036). The same current Patterson site publishes current Eaglesoft upgrades/support resources and active eServices/add-on pages. Patterson’s page describes Eaglesoft as integrating clinical, imaging, scheduling, billing and reporting workflows, so it is a real dental practice-management/clinical charting product rather than a general medical EHR.
- Qualifications
- The directory label “Eaglesoft” is the product name, not the vendor legal name; canonical vendor is Patterson Dental. It is dental PMS/clinical-record software, not a general ambulatory medical EHR. The official page calls it server-based, so do not characterize it as SaaS/cloud. Patterson does not publish the core Service Club dollar amounts; do not use third-party aggregator prices. The $1,000 figure is the stated value of the current 50%-off conversion promotion, not a disclosed standard conversion price. Add-on availability and terms can depend on the practice, plan, enrollment and integrations; no minimum number of providers/sites was published beyond the 24-month Service Club enrollment condition. Source pages were read directly; search snippets and third-party price pages were not used as evidence.
View cited sources (7)
- https://www.pattersondental.com/cp/software/dental-practice-management-software/eaglesoft
- https://www.pattersondental.com/cp/software/patient-engagement/ereminders
- https://www.pattersondental.com/cp/software/clinical-excellence-software/dosespot
- https://www.pattersondental.com/cp/software/revenue-cycle-management-software/dentalxchange-insurance
- https://www.pattersondental.com/cp/software/revenue-cycle-management-software/carepay-plus-dental-payment-processing-financing
- https://www.pattersondental.com/cp/software/support-training
- https://www.pattersondental.com/cp/software/dental-practice-management-software/eaglesoft-upgrade
Eaglesoft is Patterson Dental's comprehensive practice management software, serving thousands of dental offices across North America. Known for its strong clinical features and digital imaging integration, Eaglesoft provides tools for charting, scheduling, billing, and patient management.
Pricing
Pricing model
Product source
Platform Overview
What is Eaglesoft?
Eaglesoft is a comprehensive dental practice management system developed and distributed by Patterson Dental, one of the largest dental equipment and technology distributors in North America. First launched in 1990, Eaglesoft has become one of the two dominant platforms in the U.S. dental software market, competing primarily with Dentrix from Henry Schein. The system is designed exclusively for general dentistry and dental specialty practices, serving solo practitioners through large multi-location dental service organizations (DSOs).
Eaglesoft's core strength lies in its deep integration with Patterson's broader ecosystem of dental products and services. The platform provides complete practice management functionality including patient scheduling, clinical charting with the proprietary SmartDoc technology, digital imaging integration through Patterson Imaging, treatment planning and case presentation tools, insurance verification and electronic claims processing, patient billing and accounts receivable management, and clinical documentation. The system's charting capabilities support periodontal charting, odontograms, and specialty-specific documentation needs for orthodontics, oral surgery, endodontics, and pediatric dentistry.
The software is available in both on-premise and cloud-hosted deployment models. The traditional on-premise installation runs on Windows servers within the practice, offering practices complete control over their data and infrastructure. Patterson also offers cloud hosting through Patterson Technology Center, providing managed infrastructure with automated backups and disaster recovery. The system supports true multi-location functionality for DSOs and group practices, with centralized reporting and distributed clinical workflows.
Eaglesoft's market positioning is strengthened by Patterson Dental's extensive field support network, with territory representatives and technical support staff throughout the United States and Canada. This physical presence provides hands-on training, implementation support, and ongoing technical assistance that many competitors cannot match. The platform integrates natively with Patterson's equipment and supplies ordering system, streamlining procurement workflows. Third-party integrations include major patient communication platforms like Weave and Solutionreach, digital imaging systems from multiple vendors, insurance clearinghouses for electronic claims, and dental laboratories.
The system's target market spans single-provider practices to enterprises with dozens of locations. Pricing typically follows either a perpetual license model with annual maintenance fees or an increasingly available subscription model. The perpetual license requires significant upfront capital investment but lower ongoing costs, while subscription pricing spreads costs over time with predictable monthly fees. Implementation timelines vary from weeks for small practices to several months for large multi-site deployments.
Eaglesoft faces criticism for a user interface that some consider dated compared to newer cloud-native competitors, though Patterson has invested in modernization efforts. The platform's Windows-only architecture limits device flexibility compared to web-based systems. However, its clinical depth, proven stability, extensive integration ecosystem, and Patterson's support infrastructure make it a leading choice for established practices prioritizing reliability and comprehensive functionality over modern user experience.
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Common Questions
Frequently Asked Questions
How does Eaglesoft compare to Dentrix?
Both are comprehensive on-premise solutions with similar capabilities. Eaglesoft is known for superior imaging integration, while Dentrix has a larger market share and more third-party integrations. Choice often depends on existing Patterson vs. Henry Schein relationships.
What is the cost of Eaglesoft?
Eaglesoft dental practice management software (server-based; administrative, clinical charting, imaging, scheduling, billing and reporting workflows): Core Eaglesoft: Not publicly disclosed; request a quote. Patterson says Eaglesoft is offered through several Service Club plans and that each plan includes an Eaglesoft license at no extra cost, but the plan prices are not posted. Plans require 24-month enrollment. Current public promotional pricing: new offices switching to Eaglesoft receive 50% off advanced data conversion (stated $1,000 value; do not infer a standard conversion rate); offer page says ends October 31, 2026 and excludes imaging conversion. Published add-on prices: eReminders monthly, US-dollar amounts shown: Base (up to 300 calls/text messages) $80/month; Plan 1 (up to 600) $120/month; Plan 2 (up to 1,000) $180/month; Plan 3 (up to 1,500) $230/month; Plan 4 (up to 2,000) $280/month; Plan 5 (up to 3,000) $380/month. All eReminders plans include unlimited email. DoseSpot ePrescribing for Eaglesoft customers: $55/month per prescriber, includes controlled-substances access. No core per-provider, per-site, per-bed, encounter or transaction price is published. Pricing research supplied to MedicalRecords.com, with linked sources, billing terms, and limitations. Add-on, implementation, API, and historical amounts are not interchangeable with a current EHR subscription price. Confirm a written quote for your configuration.
Does Eaglesoft integrate with my X-ray system?
Yes, Eaglesoft's Patterson Imaging supports most digital X-ray systems through TWAIN drivers. Direct integration is available for Patterson equipment.
Can Eaglesoft handle multiple locations?
Eaglesoft can be configured for multi-location practices, though it requires proper network setup. Patterson offers enterprise solutions for larger dental groups.
What support does Patterson provide?
Patterson provides phone and email support, on-site training, online resources, and a network of local representatives for hands-on assistance.
Vendor Information
- Company
- Patterson Dental
- Website
- Visit Website →
- Pricing Model
- Core product is sold as a Service Club membership/plan model rather than a posted software subscription: license included at no extra cost, with plan-specific benefits, discounts and support; exact plan rates require a Patterson Software Sales Representative. Enrollment term is 24 months. Eaglesoft is server-based, not cloud-based. eReminders is a monthly plan priced by included calls/text-message volume (with $0.20 per call over the selected allotment). DoseSpot is monthly per prescriber.
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Data Breach Information
Vendor-specific breach statistics are unavailable pending verification of facility EMR assignments and incident matches.
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HHS Breach PortalA breach at a facility using Eaglesoft does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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