Independent EMR profile
Platinum System
by Platinum System
Platinum System is a long-established chiropractic practice management software known for its comprehensive billing and EHR capabilities. With competitive pricing, Platinum serves high-volume chiropractic practices seeking efficient documentation and revenue cycle management.
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- Pricing
- See product pricing and terms
- Pricing model
- Subscription SaaS/cloud platform, priced from $299 per month (USD) for the selected tier; flexible terms allow upgrade/downgrade at any time. Enterprise is custom-priced for multi-location groups/banners. Free no-obligation live demo; no self-serve trial stated.
- Product source
- Review pending
Markets: Chiropractic practices · High-volume chiropractic clinics · Budget-conscious practices
Deployment: cloud · on-premise
Catalog review date not recorded. Confirm current product details with the vendor.
Founder & CEO
Product pricing, fees, and source notes
From pricing research supplied to MedicalRecords.com. The dates below are the source-review dates recorded in that research. Confirm current availability and a written quote with the vendor.
Platinum System chiropractic EHR
Platinum System CR Corp · Review dated
Current official pricing states plans start at $299/month (USD). The pricing page presents one selected tier (not stacked): Align (EHR/charting/SOAP notes, scheduling, billing/payments, reporting, AI posture/ROM/X-ray integration), Strengthen (adds patient app/online intake, two-way SMS/email, review requests/campaigns, home-exercise plans), Thrive (adds lead management, reputation/listings/local SEO, social/referrals, clinic automation), and Enterprise (multi-location groups; custom onboarding, SLAs and dedicated support). No exact public dollar amounts are posted for Strengthen, Thrive, or Enterprise; they appear to require a custom proposal. Billing basis publicly disclosed only as monthly; no annual, per-provider, per-location, or minimum-term amount is published.
- Billing model
- Subscription SaaS/cloud platform, priced from $299 per month (USD) for the selected tier; flexible terms allow upgrade/downgrade at any time. Enterprise is custom-priced for multi-location groups/banners. Free no-obligation live demo; no self-serve trial stated.
- Fees and add-ons
- Official pricing/FAQ/billing pages state no setup fees and no implementation charges; guided onboarding and data-migration help are included with every tier. Migration covers records, schedules, billing history, open claims and A/R; role-specific training and free on-demand training are included, with a dedicated first-week representative and 30-day check-in. Every tier includes unlimited phone/email support with no support tiers or per-incident charges; higher tiers add priority response/dedicated manager. Automatic updates/security patches are included. Platinum RCM services, integrated payments/credit/debit/ACH, clearinghouse/ERA, SMS/email, and Marketplace integrations are described, but no public dollar amounts or processing/RCM/interface fees are posted. No minimum contract term or annual commitment is disclosed.
- Availability and public pricing
- Appears currently active and U.S.-available under the current Platinum/Platinum 2.0 brand: official FAQ says 1,500+ clinics across North America and beyond, active U.S. coverage, U.S. sales office, and service to U.S. clinics; current site offers demo/sales and support contacts. The product has evolved from the older Platinum System identity into a nine-module chiropractic practice operating system with Platinum EHR, PMS, CRM, patient app, analytics, payments, AI tools, RCM and Marketplace.
- Qualifications
- The directory’s vendor label is Platinum System CR Corp and the older official site/footer used that name (copyright 2022), but the current official FAQ says the platform is provided by Platinum System Chiropractic Revolution Corp. and the U.S. website/billing are operated by Platinum System USA Inc.; corporate continuity from CR Corp is therefore not fully proven. Current pages provide only a starting price ($299/month), not a full tier price card. Current-page language is dated 2026 and should be treated as the checked current official position as of 2026-10-13; no current official PDF/brochure with additional amounts was found.
View cited sources (7)
Platinum System is a long-established chiropractic practice management software known for its comprehensive billing and EHR capabilities. With competitive pricing, Platinum serves high-volume chiropractic practices seeking efficient documentation and revenue cycle management.
Pricing
Pricing model
Product source
Platform Overview
What is Platinum System?
Platinum System is a specialized chiropractic practice management and EHR solution that has served the chiropractic profession since 1985, making it one of the longest-tenured vendors in the specialty market. The platform was specifically designed for chiropractors and has evolved over nearly four decades to address the unique documentation, billing, and workflow requirements of chiropractic practices.
The system combines comprehensive EHR functionality with integrated practice management, featuring chiropractic-specific SOAP notes, outcome assessment tools, compliance documentation, and insurance billing capabilities. Platinum System emphasizes its deep understanding of chiropractic coding requirements, including complex reimbursement scenarios for maintenance care, personal injury cases, and multi-provider practices. The platform includes templates optimized for various chiropractic techniques and documentation styles.
Key differentiators include its longevity in the market and resulting maturity of features, competitive pricing structure designed for solo practitioners through multi-location practices, and specialized tools for chiropractic compliance including Medicare documentation requirements and state-specific regulations. The system supports SOAP note generation, patient tracking across treatment plans, automated insurance verification and claims submission, appointment scheduling with recall management, and financial reporting.
Platinum System is deployed as a Windows-based application with cloud-enabled features, representing a hybrid approach that allows practices to maintain local data control while accessing cloud-based tools for remote access and backup. This deployment model appeals to practices seeking reliability and control over their data infrastructure while gaining modern connectivity benefits.
The target market primarily consists of small to medium-sized chiropractic practices, ranging from solo practitioners to multi-provider clinics with multiple locations. The vendor has positioned itself as an affordable alternative to newer cloud-only platforms while maintaining feature parity for core chiropractic workflows. The system's pricing model and feature set make it particularly attractive to established practices that prioritize stability and chiropractic-specific functionality over modern user interface design.
Platinum System's market position reflects its focus on serving the specific needs of chiropractors rather than attempting to be a general-purpose medical EMR. This specialization allows for deeper feature development in areas critical to chiropractic practice success, including complex billing scenarios, outcome tracking, and compliance documentation that general medical EMRs often handle inadequately.
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Capabilities
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Common Questions
Frequently Asked Questions
How does Platinum compare to ChiroTouch?
Platinum is generally more affordable than ChiroTouch and has a longer history, but ChiroTouch has more modern features and a larger market share. Choice depends on budget and feature priorities.
Is Platinum cloud-based?
Platinum offers both cloud and on-premise deployment options, giving practices flexibility in how they run the system.
What type of practices use Platinum?
Platinum is popular among high-volume practices and those seeking cost-effective chiropractic software with strong billing capabilities.
How long has Platinum been in business?
Platinum System has been serving chiropractic practices since 1985, making it one of the oldest solutions in the market.
How is Platinum priced?
Platinum System chiropractic EHR: Current official pricing states plans start at $299/month (USD). The pricing page presents one selected tier (not stacked): Align (EHR/charting/SOAP notes, scheduling, billing/payments, reporting, AI posture/ROM/X-ray integration), Strengthen (adds patient app/online intake, two-way SMS/email, review requests/campaigns, home-exercise plans), Thrive (adds lead management, reputation/listings/local SEO, social/referrals, clinic automation), and Enterprise (multi-location groups; custom onboarding, SLAs and dedicated support). No exact public dollar amounts are posted for Strengthen, Thrive, or Enterprise; they appear to require a custom proposal. Billing basis publicly disclosed only as monthly; no annual, per-provider, per-location, or minimum-term amount is published. Pricing research supplied to MedicalRecords.com, with linked sources, billing terms, and limitations. Add-on, implementation, API, and historical amounts are not interchangeable with a current EHR subscription price. Confirm a written quote for your configuration.
Vendor Information
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- Platinum System
- Website
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- Pricing Model
- Subscription SaaS/cloud platform, priced from $299 per month (USD) for the selected tier; flexible terms allow upgrade/downgrade at any time. Enterprise is custom-priced for multi-location groups/banners. Free no-obligation live demo; no self-serve trial stated.
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Data Breach Information
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HHS Breach PortalA breach at a facility using Platinum System does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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