Independent EMR profile
Waiting Room Solutions
by Waiting Room Solutions
Waiting Room Solutions is an electronic health record (EHR) and practice management solution for ambulatory care settings. The system supports outpatient documentation, scheduling, billing, and patient engagement for physician practices and clinics.
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- Pricing
- See product pricing and terms
- Pricing model
- Per provider per month subscription; additional optional/third-party functionality and services may be separately charged. No public dollar amount or standard plan card located.
- Product source
- Review pending
Markets: Physician practices · Outpatient clinics · Specialty practices · Multi-provider groups
Deployment: cloud
Catalog review date not recorded. Confirm current product details with the vendor.
Founder & CEO
Product pricing, fees, and source notes
From pricing research supplied to MedicalRecords.com. The dates below are the source-review dates recorded in that research. Confirm current availability and a written quote with the vendor.
WRS Health Web EHR and Practice Management System Version 7.0 (current WRS Health AI-powered specialty EHR/practice-management platform)
WRS Health (formerly Waiting Room Solutions) · Review dated
No exact public dollar amount found. Official pricing disclosure states Version 7.0 is charged as a per-provider monthly subscription; amount varies by practice and is quote-based.
- Billing model
- Per provider per month subscription; additional optional/third-party functionality and services may be separately charged. No public dollar amount or standard plan card located.
- Fees and add-ons
- Official certification/cost page says new clients may be charged initial setup, training, data migration and project-management fees varying by practice size/readiness; optional add-on services/functions/devices are available; Direct messaging, immunization-registry connection and EPCS may incur client charges; third-party lab connectivity is charged (normally by the lab/imaging entity, with client option to pay). Current homepage separately advertises free implementation, secure migration, personalized training, zero added transition cost and 30 days of waived monthly package fees, so setup/migration/training terms should be confirmed because this conflicts or may reflect a current promotion versus the cost-page general policy. Billing/RCM services are offered; official billing page search result advertises billing as low as 2.9%, but no opened page amount was used as a standard EHR rate. Clinical interoperability page documents lab, pharmacy, hospital/HIE, e-fax, referrals and e-prescribing connectivity; no separate telehealth price found.
- Availability and public pricing
- Currently marketed by WRS Health. Official WRS Health materials identify the company as the successor/rebrand of Waiting Room Solutions and describe an active web-based EHR/PM platform; official certification page identifies Version 7.0, ONC certification dated 2021-12-14, ambulatory setting.
- Qualifications
- The MedicalRecords.com page identifies the exact directory label as an ambulatory EHR/PM but lists pricing as current quote needed and is not an official vendor source. The official 2013 announcement establishes that Waiting Room Solutions became WRS Health; current official WRS pages establish continuity and active clinical-record functionality. No duplicate WRS/Waiting Room Solutions record appears in the supplied master index, so no duplicate match was made. Exact rates, included users, and any current add-on/usage charges require vendor confirmation.
Waiting Room Solutions is an electronic health record (EHR) and practice management solution for ambulatory care settings. The system supports outpatient documentation, scheduling, billing, and patient engagement for physician practices and clinics.
Pricing
Pricing model
Product source
Platform Overview
What is Waiting Room Solutions?
Waiting Room Solutions is an ambulatory electronic health record and practice management system designed primarily for small to mid-sized outpatient healthcare practices. The platform combines clinical documentation capabilities with administrative functions including patient scheduling, billing and claims management, and electronic prescribing through Surescripts integration. The system appears to target general ambulatory care specialties including family medicine, internal medicine, and pediatrics, offering standard EHR functionalities expected in outpatient settings. The platform includes features for MIPS and MACRA quality reporting, suggesting compliance with CMS requirements for eligible clinicians. Based on available information, the system appears to be ONC 2015 Edition certified, meeting meaningful use requirements that were standard during that certification period. Waiting Room Solutions includes integrated practice management capabilities, eliminating the need for separate systems for clinical and administrative workflows. The system supports lab integration through standard HL7 interfaces, patient portal functionality for patient engagement, and e-prescribing capabilities. However, the vendor maintains an unusually minimal public presence compared to other EMR vendors in the market. There is limited publicly available information about the company's founding, ownership structure, current client base, or market position. The absence of readily accessible case studies, client testimonials, or detailed product documentation suggests either a very small market presence or a vendor that primarily relies on direct sales channels rather than digital marketing. Potential buyers should conduct thorough due diligence including requesting client references, detailed product demonstrations, and verification of current certification status and ongoing product development. The limited public information makes it difficult to assess the vendor's financial stability, product roadmap, or long-term viability compared to more established EMR vendors with transparent market presence.
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Vendor Information
- Company
- Waiting Room Solutions
- Website
- Visit Website →
- Pricing Model
- Per provider per month subscription; additional optional/third-party functionality and services may be separately charged. No public dollar amount or standard plan card located.
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Data Breach Information
Vendor-specific breach statistics are unavailable pending verification of facility EMR assignments and incident matches.
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HHS Breach PortalA breach at a facility using Waiting Room Solutions does not imply the EMR system was the cause. Breaches can result from many factors including human error, phishing, and physical theft.
Recent Health IT Regulatory Updates
Federal healthcare regulation updates from eCFR
Updated ONC certification criteria for health IT systems including new interoperability requirements under the 21st Century Cures Act.
What this means for you: EHR vendors must meet updated certification criteria. Practices should verify their EMR vendor's compliance status.
Civil monetary penalties for information blocking by health IT developers, health information networks, and health information exchanges are now enforceable under the 21st Century Cures Act.
What this means for you: EHR vendors and health networks can no longer restrict patient access to health data without a qualifying exception. Patients can report suspected information blocking to ONC.
Source: eCFR (Electronic Code of Federal Regulations) | Last updated: 3/24/2026
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