What is Ingenix?
Ingenix CareTracker EMR, now known as OptumInsight’s CareTracker, is a cloud-based electronic medical records (EMR) and practice management (PM) solution. It is designed to cater to various medical specialties, including internal medicine, gastroenterology, pulmonology, orthopedics, and more. The software integrates essential functions for medical practices, enhancing the efficiency and quality of patient care.
It offers many benefits for businesses, including
- Improved Efficiency: Streamlines clinical and administrative workflows, reducing the time spent on paperwork.
- Enhanced Patient Care: Provides tools for better patient management and clinical decision support.
- Cost Savings: Reduces operational costs through efficient practice management and revenue cycle optimization.
- Data Security: Ensures the security and confidentiality of patient information.
Ingenix CareTracker EMR offers a comprehensive suite of features designed to streamline medical practice operations:
Patient Management
- Online Patient Portal: Allows patients to access their medical records, schedule appointments, and communicate with healthcare providers.
- Central Dashboard: Provides a unified view of patient information, appointments, and clinical data.
Clinical Documentation
- Charting and Documentation: Simplifies the process of pulling charts, approving refill requests, and signing lab results.
- Clinical Decision Support: Offers tools to assist healthcare providers in making informed clinical decisions.
Revenue Cycle Management
- Billing and Coding: Integrated billing and coding features to streamline the revenue cycle.
- Outsourced Revenue Cycle Management: Option to outsource revenue cycle management to improve efficiency and reduce administrative burden.
E-Prescribing
- Electronic Prescriptions: Facilitates electronic prescribing of medications, reducing errors and improving patient safety.
- Pharmacy Integration: Seamless integration with pharmacies for prescription management.
Scheduling and Workflow
- Appointment Scheduling: Efficient scheduling system to manage patient appointments and reduce no-shows.
- Workflow Management: Tools to optimize clinical workflows and improve practice efficiency.
Compliance and Security
- HIPAA Compliance: Ensures that the software meets HIPAA standards for patient data privacy and security.
- Data Security: Robust security measures to protect patient information and maintain confidentiality.
Products & Services
Ingenix CareTracker EMR offers a range of products and services to support medical practices:
- EMR Software: Comprehensive electronic medical records system.
- Practice Management: Tools for managing the administrative and financial aspects of a medical practice.
- Revenue Cycle Management: Services to optimize billing and revenue collection.
- Patient Portal: Online portal for patient engagement and communication.
Quick Facts
About Ingenix
Support and Training Offered
Ingenix CareTracker EMR provides extensive support and training to ensure that users can effectively utilize the software:
- Customer Support: Available via phone and email to assist with any issues or questions.
- Training Programs: Comprehensive training programs to help users get acquainted with the software features and functionalities.
- Online Resources: Access to online documentation, tutorials, and FAQs.
Pricing Details
Pricing may vary based on the specific needs and size of the medical practice. Application access is paid for via a predictable monthly subscription.
Frequently Asked Questions:
Is Ingenix CareTracker EMR certified?
Yes, Ingenix CareTracker EMR holds certifications from relevant bodies such as CCHIT (Certification Commission for Health Information Technology), Dragon Medical (if it integrates Dragon Medical speech recognition technology), and ONC-ATCB (Office of the National Coordinator for Health Information Technology – Authorized Testing and Certification Body), ensuring compliance with industry standards and regulations.
What specialties does Ingenix CareTracker EMR cater to?
The software caters to a wide range of specialties, including internal medicine, gastroenterology, pulmonology, orthopedics, and more.
Is Ingenix CareTracker EMR cloud-based?
Yes, Ingenix CareTracker EMR is a cloud-based solution.
Does the software support electronic prescribing?
Yes, Ingenix CareTracker EMR supports electronic prescribing of medications.
Is the software HIPAA-compliant?
Yes, Ingenix CareTracker EMR meets HIPAA standards for data privacy and security. Further, CareTracker EMR is maintained and co-located at redundant HIPAA-compliant data centers.