Qualifacts CareLogic Enterprise

CareLogic EHR from Qualifact is a comprehensive software for clinical care and financial administration of mental and behavioral health facilities, nursing homes, substance use disorder programs, hospitals, rehabilitation clinics, and other institutions. Its highly customizable software suite empowers clinicians with a comprehensive set of clinical, administrative, and financial health tech solutions, including scheduling, intake, treatment planning, service documentation, ePrescribing, consumer involvement, invoicing, analytics, and reporting.

As of 2024, CareLogic by Qualifacts continues to be a robust and comprehensive Electronic Health Record (EHR) platform designed specifically for behavioral health and human services organizations. It is a cloud-based system that can be accessed on both desktop PCs and Macs as well as tablet and mobile devices.

Ease of Use

CareLogic is recognized for its user-friendly interface and efficient workflows. It is designed to be intuitive, allowing clinicians to easily navigate through various functionalities such as scheduling, intake, treatment planning, service documentation, and ePrescribing. However, some users have noted that certain backend customizations can be complex and require multiple steps. Despite this, the platform’s overall ease of use has been positively reviewed by many users.

In terms of user satisfaction, CareLogic has received positive reviews, with a rating of 3.86 out of 5 stars based on 350 reviews. Users have praised its client-friendly policies, transparency, and security measures. However, potential buyers should be prepared for costs related to implementation, user fees, and licenses.

Integration with Other Systems

CareLogic offers robust interoperability, enabling seamless information exchange across teams and locations. It supports integration with third-party software solutions, enhancing patient-centered care and care coordination. Qualifacts also provides APIs that allow external developers to create applications for patient engagement across the Internet of Things (IoT). This integration capability is further enhanced by the CareLogic Integration Hub, which is fully integrated with the company’s comprehensive electronic health record system.

Support and Training

Qualifacts provides exceptional customer support and extensive training resources. The Qualifacts Care Center is a one-stop shop for support ticket submissions, offering live chat services and online support tickets for easy communication. The company also supports Qualifacts User Groups, providing a 24/7 virtual workspace for sharing information, learning best practices, and engaging with continually updated resources. Users have praised Qualifacts for its responsive customer support and frequent webinars.

Security and Compliance

Security and compliance are paramount in CareLogic. The platform employs securely managed servers, continuous SSL encryption, and two-factor authentication to decrease the risk of unauthorized access and system breaches. CareLogic also ensures compliance with HIPAA regulations. Qualifacts is committed to protecting the privacy and security of personal information, as outlined in their privacy policy.

To learn more about Qualifacts CareLogic Enterprise, physicians can contact MedicalRecords.com for unbiased and independent information, as well as to request a free demo or pricing information.

Questions and Answers

How does CareLogic App work?

The CareLogic mobile app, released in 2019, remains a crucial tool for healthcare practitioners providing community-based care. It allows providers to access patient information and documents offline, addressing challenges encountered when treating patients outside of their facility, particularly in places without cell phones or Wi-Fi connectivity. The CareLogic Schedule feature is a flexible tool used to add and maintain activities (services) and view the activities on the schedules of other staff.

Who are the users of CareLogic software?

The CareLogic EHR platform is ideal for large-scale mental health and human services businesses, including Certified Community Behavioral Health Clinics (CCBHC), Mental Health, Health and Human Services, Intellectual & Developmental Disabilities and Autism Spectrum Disorders, and Children and Family Services institutions. It is used by more than 300,000 medical staff across the US.

What are the benefits of CareLogic software?

CareLogic integrates the entire healthcare system with all your health information, including claims, provider records, activity data, inpatient and outpatient discharge rates, readmissions, and claims reporting. It offers features such as clinical operations management, revenue management, scheduling, billing, reporting, treatment planning, e-prescribing, consumer engagement, and ad-hoc reporting. The software is highly configurable, allowing organizations to customize workflows and manage alerts as their needs evolve. It also supports SOAP notes, laboratory integration, progress notes, and electronic prescriptions.

Is Qualifacts HIPAA-compliant?

Yes, Qualifacts’s healthcare platforms, including CareLogic, are built to facilitate compliance with applicable laws and incentive programs, such as the Health Insurance Portability and Accountability Act (HIPAA), 42CFR Part 2, Quality Payment Program (MIPS or APM), Value-Based Reimbursement (VBR), state reporting requirements, and numerous other federal and local regulations.

CareLogic is a comprehensive, integrated, and intuitive solution designed exclusively for behavioral health and human services. It streamlines business processes, ensuring that real-time data automatically flows between the electronic client record, billing engine, quality improvement, reporting, and administrative dashboards. This makes it a strong contender for any physician or healthcare organization making an EMR purchasing decision.

What types of healthcare institutions is CareLogic designed for?

CareLogic is designed for various healthcare institutions, including mental and behavioral health facilities, nursing homes, substance use disorder programs, hospitals, and rehabilitation clinics.

How does CareLogic support integration with other systems?

CareLogic supports integration with third-party software solutions and provides APIs for external developers to create applications for patient engagement. It also features the CareLogic Integration Hub for improved interoperability.

What kind of support and training does Qualifacts provide for CareLogic users?

Qualifacts provides a range of support and training resources, including a one-stop shop for support ticket submissions, live chat services, online support tickets, and Qualifacts User Groups for sharing information and learning best practices.

How does CareLogic ensure security and compliance?

CareLogic employs securely managed servers, continuous SSL encryption, and two-factor authentication. It also ensures compliance with HIPAA regulations.

How can I get more information or a demo of CareLogic?

Physicians can contact MedicalRecords.com for unbiased and independent information, as well as to request a free demo or pricing information.